Your responsibilities:
- Communication with clients through multiple channels – voice, written, digital in Contact center via live phone, chat, social network, email providing help and support for all their requests Mobi Banka related
- Polite and professional approach in communication
- Presenting and creating interests for competitive and unique Mobi Banka's offer through all channels of communication
- Providing best customer experience in every contact
- Informing team leader about customer feedback and comments related to bank's offer in order to improve processes and procedures
For the good start, you will need:
- Minimum high school degree
- Excellent verbal and written capabilities
- Fluency in English (spoken and written)
You will enjoy:
- Work in a dynamic environment
- Great benefits
- Competitive conditions
- Ability to grow and thrive through the company
Mobi Banka a.d.
O nama Mobi Banka, deo PPF grupe, jedna je od najbrže rastućih mobilnih i onlajn banaka u regionu. Za samo pet godina poslovanja približila se broju od 500.000 klijenata. Prateći ovaj dinamičan rast, strateško opredeljenje Banke je razvoj inovativnih digitalnih proizvoda, uz sinergiju telekomunikacionih i bankarskih rešenja, koji će biti dostupni korisnicima prvenstveno kroz mobilno i onlajn bankarstvo. Od samog početka 2014. godine, cilj Mobi Banke, tada Telenor banke, bio je da potpuno…
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