Your responsibilities:
- Communication with clients through multiple channels – voice, written, digital in Contact center via live phone, chat, social network, email providing help and support for all their requests Mobi Banka related
- Polite and professional approach in communication
- Presenting and creating interests for competitive and unique Mobi Banka's offer through all channels of communication
- Providing best customer experience in every contact
- Informing team leader about customer feedback and comments related to bank's offer in order to improve processes and procedures
For the good start, you will need:
- Minimum high school degree
- Excellent verbal and written capabilities
- Fluency in English (spoken and written)
You will enjoy:
- Work in a dynamic environment
- Great benefits
- Competitive conditions
- Ability to grow and thrive through the company
Konkurs je istekao.
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Yettel Bank je prva prava mobilna i digitalna banka u regionu, koja je potpuno prilagođena ljudima i zato uvek nastojimo da pružimo jedinstvene ponude na tržištu. Znamo da uživaš da rešavaš sve onlajn, zato smo svoje poslovanje prilagodili konceptu bankarstva u pokretu sa cljem da pružimo zaista izvanredno korisničko iskustvo. Deo smo Yettel porodice. Delimo ime, jer delimo viziju – prilagođavamo tehnologiju i bankarstvo tebi. Kao pravi partner u digitalnom bankarstvu, želimo da ga učinimo jednostavnim,…