Customer Service Agent (German)

For our client, we are looking for motivated and qualified candidate for the following position: Customer Service Agent (German).

Responsibilities:

• Communicate reliably with clients and debtors by phone, e-mail, chat and letter.
• Respond to the concerns of customers and debtors with a solution.
• Bring feedback from customers and debtors in the team and support the  continuous improvement of our service.
• Reference: tFAH-YDY-Bd_yRHWoQrUnBIbfiykLbc5JUf7HpeJLgv6JxNyCSPCB1CD-fot4U8H

Required qualifications:

• Fluency in German is a must (minimum C1).
• Knowledge of English language (minimum B2 level).
• Commercial or similar professional knowledge.
• Experience with a debt collection agency and/or customer support.
• Knowledge of Excel is a big plus.

We offer:

• Shifts that are organised within the period from 9 am to 7 pm.
• Weekends that are always off.
• Private health insurance.

Only shortlisted candidates will be contacted.

Đorđa Stanojevića 12, 11070  Beograd, Srbija

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