JamTransfer was founded in 2006. as a part of Jam Group Corporation that includes several companies in the tourism sector, online sales, and marketing. The fast growth, need to expand the market and the number of employees has led to the fact that JamTransfer is nowadays an international company that cooperates in three counties Croatia, Serbia, and France.
We are looking for motivated, hardworking: Customer Service Representative
Job Responsibilities:
- Answering inbound phone calls, emails, and live chat
- Helping with customer inquiries
- Resolving any problem that customers might have
- Creating clients reservations
- Follow up of transfers
- Maintain data protection and confidentiality for both staff and customers, ensuring attention to detail in all bookings.
- Communicating with our dispatcher team, partners, and our suppliers
- Support other departments as required.
- Adhere to company regulatory requirements such as data protection, data privacy, etc.
Job Requirements:
- Minimum High school education degree
- Fluency in the English language
- Strong customer focus
- Excellent communication skills
- High computer literacy
- Right to live and work in Serbia
- 2+ years’ of working experience in related jobs
- Readiness to work in shifts (including night shifts)
- Multitasking
We are offering:
- A permanent contract with a six-month probationary period
- Dynamic, warm, and highly-stimulating working environment
- Opportunity to increase your professional & technical skillset
- A great opportunity to grow as a professional
Please note that only short-listed candidates will be contacted.
Jam Transfer d.o.o.
JamTransfer doo ulazi u sastav hrvatske kompanije J.A.M. Group doo, koja predstavlja jednu od vodećih kompanija u regionu u pružanju usluga prevoza putnika, trgovine i turizma. Kompanija J.A.M. Group doo je osnovana 2003. godine sa sedištem u Splitu. U poslednjih 6 godina dodatno je proširila svoje poslovanje u više od 550 gradova i 80 država. Naš tim broji više od 35 zaposlenih i 1000 kooperanata, sopstvenim voznim parkom i razvijenim IT sistemom. Oblasti u kojima trenutno poslujemo obuhvataju:…
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