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Customer Services Assistant

SR Technics Services d.o.o.

Beograd

03.12.2021.

ugovor puno radno vreme

Join us in our Excellence Center in Belgrade!

Customer Services Assistant

The position holder provides administrative support on incoming customer requests and other queries in connection to component outright sales and loan/exchange offers with the customers. He/she sorts, prioritizes and channels the transactions and customer communications within the team, answers requests and provides support for quoting and commercial offers as defined by SR Technics Switzerland Ltd.

Your responsibilities:

  • Quality: ensure that all elements of the relevant quality management system are fulfilled. Ensure that the trading system properly reflects activities (quotes, sales orders, revenue, etc.)
  • Delivery: support the team by performing administrative tasks to ensure that customer requests are prioritized and sorted properly to support lead capture and fill the sales pipeline, ensure efficient management of transactions as part of the 24/7 trading operations, follow up with customers to assist the team to effectively generate revenue and ensure proper handover to the other regions
  • Cost / Finance: contribute to increased efficiency and speed of response in order to maximize profit through effective quoting as defined by SR Technics Switzerland Ltd. and support after-sales and cash collection as required
  • People: engage efficiently with colleagues from other regions to develop a true team spirit
  • Customers: provide professional and courteous customer experience when in direct contact with the customers. Assist in resolution of ad hoc customer queries directly or by support of the team

Your profile:

  • Bachelor degree in a technical or commercial subject or equivalent by experience
  • Minimum 2 years of working experience in aviation
  • Fluency in English language
  • Ability to work in the team as well as perform individual tasks

Your chance:

  • An attractive position in a global and dynamic company in the aircraft maintenance business
  • Competitive employment conditions
  • Opportunity for professional and personal development

Thank you for your interest.

By submitting your application, you give your consent that all personal data you have submitted here may be processed by us for the purposes of candidate selection process in our company.

Please note that only candidates who meet the listed requirements will be contacted.

    SR Technics Services d.o.o.

    Ko smo mi?SR Technics pruža usluge održavanja, popravke i remonta aviona, motora i avio komponenata (MRO) i sarađuje sa preko 500 avio kompanija, avio lizing kompanija i proizvođača originalne avionske opreme. Sedište kompanije je u Cirihu, Švajcarska. Više od 80 godina, SR Technics pruža izuzetan kvalitet usluga i efikasna tehnička rešenja, zbog čega smo vodeća globalna kompanija u ovom sektoru avio idustrije. Verujući u moć  umrežavanja i sinergije, SR Technics gradi dugoročna partnerstva sa raznovrsnom ... Saznajte više

    Iskustva zaposlenih

    "Pridružio sam se kompaniji SR Technics Services krajem 2015. godine, od kada i vodim svoj tim koji pruža SAP usluge upravljanja informacionim sistemima i bavi se rešavanjem problema koji mogu nastati ... " Pročitajte celo iskustvo

    Beneficije

    • EDUKACIJA, PROFESIONALNI RAZVOJ
    • OBUKE, KONFERENCIJE
    • DOBROVOLJNO ZDRAVSTVENO OSIGURANJE
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