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Customer Support Agent - German

WorkaNova

Beograd, Obilicev Venac 15

10.08.2022.

ugovor puno radno vreme

WorkaNova is a BPO customer experience specialist providing outstanding customer care, sales, technical support, and back-office services to companies worldwide.

We are looking for a proactive individual who has interest in gambling and who is customer and goal oriented, to work in customer support center.

Responsibilities:

  • Proficient interaction with a variety of online systems
  • Effectively respond to customer requests and questions by phone, chat and email
  • Deal with and help resolve any customer complaints
  • Following operational procedures in every contact with the customer

Requirements:

  • Fluency in German
  • Excellent communication skills
  • Strong customer and service orientation
  • Can-do attitude
  • Previous customer support experience is a plus

We are offering:

  • Challenging and rewarding working environment
  • Attractive salary
  • Opportunity for personal and carrier development within the Company
  • Work in young, positive and supportive team

    WorkaNova

    Our company has been managing outsourcing services which include sales, back-office and customer support since 2014. Our main goal is to provide the best quality human resources to our clients through individual and detailed approach making sure that it will bring the desired success. Our expertise is focused on several different industry sectors such as Fintech, iGaming, and e-commerce industries, supporting more than 10+ languages.

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