Adecco’s client is a software engineering company operating in the field of financial services and payments. On their behalf, we are seeking a full-time, on-site Customer Support Agent (English language) in Belgrade (Dedinje).

Responsibilities:

Managing customer service inquiries utilizing various communication channels (zoom, email, skype, telegram, chat support);
Providing accurate, valid, and complete information;
Ensuring customer satisfaction, and offering technical expertise.
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Requirements:

Diploma in an economic profession is highly preferred;
Excellent verbal and written English language skills;
Proficiency in MS Office;
Excellent customer support skills, including active listening and effective communication;
Analytical skills to identify, prioritize, and escalate issues when necessary;
Tech-savvy mindset with a continuous desire to improve and learn.

Adecco

Adecco u svetu Sa sedištem u Švajcarskoj, vođen od strane multinacionalnog tima sa iskustvom iz razgranatog svetskog tržišta, sa svojih 32.000 zaposlenih u 5.000 kancelarija u preko 60 zemalja sveta, Adecco pruža širok spektar fleksibilnih HR rešenja. Adecco pripada grupi 500 najvećih kompanija na svetu. Svakog dana, Adecco mreža spaja preko 650.000 saradnika sa više od 100.000 klijenata širom sveta, što nas čini četvrtim najvećim poslodavcem na globalnom nivou. Svesni svoje globalne uloge,…

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