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Customer Support Assistant

Hyperoptic Ltd

Beograd

03.08.2021.

honorarno nepuno radno vreme 1. i 2. smena

Who are we?

Hyperoptic is the UK's hyperfast broadband network. Founded in 2011 to shake up the UK broadband market, we're leading the way in full fibre technology. With hyperfast speeds 11x faster than the UK average, and rated excellent on Trustpilot, we're changing the way people are experiencing broadband.

Ranked in The Sunday Times ‘Tech Track' 100 fastest growing technology companies for the third year running, winners of ‘Best Superfast Broadband' provider for six years in a row at the ISPA Awards, as well as ‘Best Customer Service' and ‘Best Business ISP' in 2019.

We have big plans. Are you up for being part of something special and ready to join our team?

What will you be doing?

  • Offering first line assistance to customers with queries
  • Maintaining clear, accurate customer records, update database records upon request
  • Work accurately with an eye for detail
  • Own customer enquires / issues till completion

What are we looking for?

  • Excellent oral and written English skills
  • Communication Skills (able to maintain a professional and effective yet friendly communication with customers)
  • Intermediate knowledge of MS Office
  • Flexibility (Adaptability)

We're committed to providing equal opportunities to all applicants and employees – in fact this is at the heart of our company culture and values. We welcome applications from candidates with diverse backgrounds.

What happens next?

You apply.
We carefully review your application over a decent cup of coffee.
We'll get back to you. Even if it's a no (at the moment).
Any questions? Drop us an email at talent@hyperoptic.com

And don't forget to keep an eye on our careers site as we're growing fast: https://careers.hyperoptic.com/jobs/

We look forward to hearing from you!

    Najbolji proces selekcije u 2019. – IT industrija – 3. mesto

    Hyperoptic Ltd

    Hyperoptic is the UK’s hyperfast broadband provider. The company offers broadband speeds 11x faster than the UK average, and is proudly setting a new fibre ‘gold standard’ with hyperfast speed, reliability and customer service.    Hyperoptic works with property owners, developers and professionals, designing and installing dedicated fibre infrastructure to new buildings and existing developments. Its services are currently available to consumers and businesses ... Saznajte više

    Iskustva zaposlenih

    "I joined Hyperoptic in August 2016, when there was only one office and around 70 employees. The moment I arrived at my first interview, I realized that this is exactly the place I want to work- and here ... " Pročitajte celo iskustvo

    Beneficije

    • EDUKACIJA, PROFESIONALNI RAZVOJ
    • WELLNESS
    • ORGANIZOVAN PREVOZ
    • HRANA I PIĆE
    • SPORT I REKREACIJA
    • TIMSKA DRUŽENJA
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