Customer Support Representative (Italian and English Language)

Helbiz is looking for a highly motivated Customer Support Representative who will be responsible for providing our customers with expedient, professional and empathetic support.

Requirements:

• Perfect written and verbal skills communication in ITALIAN and English are required (we need a person who is fluent in both languages)
• Excellent customer service skills including empathy and the ability to troubleshoot issues
• Manage customer requests via live chat and email
• Ability to multitask and juggle issues without letting things slip
• Previous customer call center experience is plus.
• Proficient computer user (MS Office, Internet browsers)
• Reference: ac5DUKH_iTHQrtUI5GScZx6rpsZ_bzoaOz0Txw4ZIZ74nTBk3oPJ5fSWSzJZzUZj

What We Offer:

• Working in an innovative and motivated team, with an agile and collaborative atmosphere
• Working with an experienced team leader who will help you to learn and improve
• A company that allows you to grow and appreciates your skills and your proactivity
• Paid time off
• You will receive a monthly salary with a chance of a bonus
• Lunch, coffee and drinks
• Modern office in the heart of Belgrade, Serbia

Helbiz wants to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow well and fast, not only as a company but also as individuals.

If you are interested in the position and your profile fits the above-stated requirements, please apply. We will be happy to have you on board!