LimoLabs is a full service digital agency enabling transition into digital technology and media for ground transportation services.

We are looking for:

Customer Service Representative

Belgrade

Responsibilities:

• Effectively respond to customer requests by phone or email
• Accurately enter reservations in the company system
• Serve customers by providing product and service information
• Handle customer complaints and resolve the issues effectively
• Other duties as assigned
• Ability to work in shifts, including afternoon, night shifts and weekends
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Qualifications:

• Excellent knowledge of English language (written and spoken)
• Ability to demonstrate effective interpersonal and communication skills with customers
• Advanced PC literacy
• Ready to work in a hectic environment
• Customer service orientation
• Effective problem-solving and decision-making skills
• Ability to follow defined processes and procedures
• Enthusiastic, self-motivated and able to work with minimal supervision
• Minimum high school diploma

We offer:

• Work in a team of young and dynamic professionals
• International environment
• Full-time employment
• Stimulating compensation

We will only consider applications submitted in English.

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