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Customer Support Representative

Globalkom d.o.o.

Beograd, Novi Sad

08.12.2021.

ugovor puno radno vreme dostupno studentima dostupno osobama sa invaliditetom

Our global brand LimoLabs (www.limolabs.com) operated by Globalkom in Serbia is a full-service digital agency enabling transition into digital technology and media for ground transportation services.

We are looking for: Customer Support Representative

Responsibilities:

  • Effectively respond to customer requests by phone or email
  • Accurately enter reservations in the company system
  • Serve customers by providing product and service information
  • Speak, write and communicate in a professional manner
  • Handle initial customer complaints and inquiries properly and professionally
  • Perform all other duties as directed by the supervisor

Qualifications:

  • Excellent knowledge of English language (written and spoken)
  • Ability to demonstrate effective interpersonal and communication skills with customers
  • Advanced PC literacy
  • Ready to work in a fast-paced environment
  • Be professional and courteous with every person, especially when under pressure
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
  • Enthusiastic, self-motivated and able to work with minimal supervision
  • Ability to work in shifts, including afternoon, night shifts and weekends
  • Minimum high school diploma

We offer:

  • Work in a team of young and dynamic professionals
  • Full-time employment
  • International environment

We will only consider applications submitted in English.

    Globalkom DOO

    • Srbija, Beograd, Bulevar Zorana Đinđića 83/2/4
    • PIB: 107946317
    • Matični broj: 20902639
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