Customer Support (m/f)

WHAT YOU WILL ENJOY DOING

• Performing administrative tasks in sales department, related to pre-sales and post-sales process (invoicing, collecting customers’ orders, preparing of contracts and offers etc.)
• Maintaining everyday contact with customers and responding to customers requirements - post-sales process (updating customers on delivery status,  complaints handling etc.)
• Daily communication with Sales Manager regarding daily and monthly activity plan realization
• Internal communication with production and planning department, for purpose of customer’s order realization
• Participating in meetings with customers when necessary
• Collecting and tracking customers payments history and suggests necessary actions
• Participating in weekly, monthly and yearly sales reports
• Performing duties efficiently, constructively and in cooperation with other departments (production, planning, quality control, finances)
• Reference: YOUBVlEgaEYtL21XyeCI57w7rV8ujezsCOu_yuFntmLakZrUg75PpRPFaQVu6Eoz

WHAT MAKES YOU GREAT

• Higher commercial education with a focus on sales or communication
• Experience in marketing and business to business sales would be considered as advantage
• Very good communication level in English skills (written and spoken)
• Very good general computer knowledge and willingness to work with multiple programs
• Friendly and open communication towards customers and colleagues

WHAT YOU CAN EXPECT WORKING WITH US

• Cooperating with well-known international and domestic customers
• A diverse range of interesting tasks, projects and challenges
• An international working environment within a 100% family owned company
• Individual and accurate onboarding training as well as professional support