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M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.
Main duties:
Writes creative briefs on complex projects and interprets them for project teams
Negotiates timelines and budgets and ensures that all deadlines are maintained
Reviews client change requests and responds with schedule/cost impacts along with alternatives
Oversees activities in managing workflow, project planning and creative reviews
Manages production calendar and assists when needed for internal webcast productions
Recommends the effective reuse of existing materials where appropriate, to minimize client costs
Collaborates on creative development and direction with client, design and production teams
Develops and maintains solid client relationships; encourages a collaborative approach with departmental team members
Manages expectations with clients and departmental teams
Represents the interests of the client in interactions with project teams
Ensures all branding guidelines are followed to the letter on their assigned projects
Leverages knowledge and understanding of graphic design, creative and production to facilitate effective communication between client and departmental teams.
Agency or in-house creative team project management experience required including graphic design, marketing campaigns, web/digital, photography, and video. Knowledge of print/production is a plus
Manage projects within a project management software; experience with Workfront is a plus
Ability to manage inventory in a Quickbase Application
Strong understanding of the creative process as well as design and print/web production
Ability to lead cross-functional projects from concept to delivery
Operates effectively in a fast-paced, deadline-driven environment
Resourceful and solution-oriented
Excellent written, verbal, communication, and presentation skills
Excellent creative project management skills, highly organized, and ability to multitask effectively
Ability to gain client trust and effectively manage client expectations
Strong understanding of technology industry is a plus
Fluency in speaking and writing of English language
What you will get from us:
Hybrid model of work in a daily shift (9 am - 5 pm)
Opportunity to develop skills through organized training
Work in a large, international team
Work in modernly equipped offices located in the heart of the business centre in New Belgrade
Advancement opportunities/Career development
Possibility of conversion to a contract with a client with all of the benefits included
If you want to give yourself a try in the new role, apply with your CV in English and join us!
Only shortlisted candidates will be contacted. Good luck!
Konkurs je istekao.
M Plus Serbia
Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su: engleski,…
"Trenutno sam na poziciji kontakt centar menažera, a počela od korisničke podrške pre malo više od 10 godina. Mplus mi je kroz godine dao prostora za razvoj karijere, to je ono što motiviše mene i ... " Pročitajte celo iskustvo
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Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.