Dispatcher

Requirements:

• 1-2 years of Dispatch experience (optional)
• Must be able to have a work Monday- Friday from 7am-4pm CST
• Must be able to multi task and work in a fast paced environment
• Sound judgment, initiative and professional communication skills must be exhibited at all times
• Strong organizational skills, ability to prioritize workload
• Ability to work independently and in a team environment
• Self-starter and motivated to achieve
• Comfortable with computer and multiple applications
• Reference: bDOhmJEE-G-04xNLv3qJ01XEyjhDjFN2xlfMLhdJhRcYsckmTcqmzML-fGU5bjUg

Responsibilities include:

• Manage software dispatch systems and maintain customer relationships in the dispatch and supervision of drivers on loads
• Ensure driver compliance with Department of Transportation regulations
• Complete daily reporting of dispatch activity
• Facilitate all over the road breakdowns, accidents, weather delays and any route exceptions
• Build customer relationships- continuously work on customer/account relations
• Provides customers with carrier updates
• Replies to incoming email which includes quote inquiries, chat inquiries, and new business inquiries
• Provide general support to all customers
• Carrier relations in order to obtain positive feedback from drivers
• Confirm orders are delivered