Dispatcher

About our company:

Nexus is a leading auto transport company that services individuals, car dealerships, and anyone who needs to ship a car. We work with truckers to coordinate the pickup and delivery of cars. We offer an office-based, work-from-home, hybrid work environment.

Requirements:

• 1-2 years of Dispatch experience (optional)
• Must be able to multi-task and work in a fast-paced environment
• Sound judgment, initiative, and professional communication skills must be exhibited at all times
• Strong organizational skills, ability to prioritize workload
• Ability to work independently and in a team environment
• Self-starter and motivated to achieve
• Comfortable with computers and multiple applications
• Reference: 7ODclYozsd_M9HOywOPRXavj819-PCCHwa5dHGnysDSWLY8iWmzedC53Ls-6cpYI

Responsibilities include:

• Manage software dispatch systems and maintain customer relationships in the dispatch and supervision of drivers on loads
• Ensure driver compliance with Department of Transportation regulations
• Complete daily reporting of dispatch activity
• Facilitate all over-the-road breakdowns, accidents, weather delays, and any route exceptions
• Build customer relationships- continuously work on customer/account relations
• Provides customers with carrier updates
• Replies to incoming emails which include quote inquiries, chat inquiries, and new business inquiries
• Provide general support to all customers
• Carrier relations to obtain positive feedback from drivers
• Confirm orders are delivered
• Salary + Bonuses, Benefits, Company Events...