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Konkurs je istekao.

Field Service Coordinator - English language

Trizma d.o.o.

Beograd

27.01.2022.

ugovor puno radno vreme dostupno studentima online intervju za posao


WE’RE HIRING

Field Service Coordinator - English language

 

Trizma is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.

Are you proud of your excellent communication and organizational skills? Do you enjoy working in a multilingual and customer-oriented environment? If so, you would be a perfect fit for our Service Coordinator position! You will be responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory, as well as for ensuring that predefined service levels are consistently achieved.

We are offering:

  • Career and skills development opportunities and training
  • An international and diverse work atmosphere
  • A competitive salary packages
  • Trizma benefit package (a day off and a present for birthday, various discounts, etc)
  • Casual workplace environment
  • 40-hour workweek

We are looking for:

  • Fluency in speaking and writing of English language
  • High school diploma
  • Excellent communication skills
  • The ability of proper business communication with colleagues
  • High-level efficiency, problem-solving attitude, precision and attention to detail
  • Good organizational skills
  • Well-developed computer skills

Duties and responsibilities:

  • Supporting the activities of the Customer Engineers assigned to this position within a geographic region or territory
  • Planning, prioritizing, assigning, and monitoring all open work orders for Customer Engineers and ensuring the prompt delivery of service
  • Identifying and escalating to the Team Leader any situation that could cause a work order to exceed the specific contractual response or fix time
  • Gathering problem information and recording data in desktop tools
  • Working with other Service Coordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall
  • Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding work orders, and handling all messages that are required to be transmitted to Customer Engineers within the territory
  • Scheduling customer installation activity
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    Upoznajte poslodavca M Plus Serbia

    M Plus Serbia

    Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su: engleski, ... Saznajte više

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    Beneficije

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    • EDUKACIJA, PROFESIONALNI RAZVOJ
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    • KOMPANIJSKI POPUSTI
    • PORODICA I RODITELJSTVO
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    • TIMSKA DRUŽENJA
    • ZDRAVLJE
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