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Front Desk Agent – Receptionist

Mona Plaza d.o.o.

Beograd

17.04.2021.

ugovor puno radno vreme 1, 2. i 3. smena

Mona Hotel Management, a hotel management company, is looking to select a Front Desk Agent – Receptionist (m/f) for its 4* property Mona Plaza in Belgrade. In addition to 170 rooms and suites and a large multifunctional convention and exhibition area of over 2000 m², the hotel also includes a cafeteria with a wide range of chocolate treats, a restaurant, wellness & fitness center and a two-level underground parking lot. Today’s location of Mona Plaza was the site of the first Serbian chocolate factory, founded in 1902.

Role:

  • Make guests feel comfortable, welcome and taken care of throughout their stay at the hotel;
  • Superb product knowledge at all times;
  • Cashiering, check in, check out, answering phone calls, managing reservations, complaint handling;
  • Upsell when appropriate;
  • Maintain excellent timely communication with every hotel department;
  • Other duties, as required.

Profile and requirements:

  • Welcoming personality;
  • Demonstrated enthusiasm and “can do” attitude;
  • Professional and friendly behaviour: able to work in a team, proactive, courteous, dynamic, able to multitask in a fast-paced environment...
  • Fluent in English, written and spoken;
  • Previous experience in high end hospitality is an asset.

What you get:

  • An opportunity to position yourself as a reliable member of the whole Mona Hotel Management group and its hotels.
  • Creative team activities, supporting our values.
  • Career advancement possibilities.

* have a look at other benefits by visiting our employer profile.

Start date: May 2021 / Location: Belgrade

Deadline for applications: 17.04.2021

Only short–listed candidates will be contacted.

    Upoznajte poslodavca Mona Hotel Management

    Mona Hotel Management

    Naša priča počinje 2003. godine kada je modna kuća Mona odlučila da uđe u svet hotelijerstva. Tada je preuzela prvi objekat, nakon kojeg su usledile i druge značajne investicije. Osam godina kasnije “hotelska priča” se razdvaja od modne, i tako 2011. godine nastaje Mona Hotel Management. Cilj kompanije ... Saznajte više

    Beneficije

    • Godišnji odmor i slobodni dani
    • Hrana i piće
    • Edukacija, profesionalni razvoj
    • Timska druženja
    • Porodica i roditeljstvo
    • Nagrade, bonusi, pokloni
    • Obuke, konferencije
    Više o poslodavcu

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