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Front Office Night Shift Leade-a

Metropol Palace d.o.o.

Beograd, Bul. Kralja Aleksandra 69

22.10.2022.

ugovor puno radno vreme 3. smena

Hotel Metropol Palace a Luxury Collection hotel by Marriot was originally opened in 1957. and ever since is one of the top five stars hotels, in Serbia and the Balkan. Its operation has welcomed numerous Hollywood stars and celebrities and the most important people that visited Belgrade. As a part of the group of hotels by Marriot operates on international standards.

A Shift Leader is a professional in charge of providing direct supervision and ensuring everything runs smoothly during their shift-based job. The duties include covering for absences from coworkers and managing cash drops off by employees when they're not working.

JOB DESCRIPTION 

  • Organizing shift schedules for team members
  • Monitoring attendance, tardiness, and time off 
  • Assigning duties to specific employees based on role and skills
  • Supervising employees and assisting with tasks as necessary
  • Conducting performance reviews and sharing feedback with both upper management and team members
  • Managing employee's requests and transgressions
  • Training new and current team members on tasks
  • Handling customer issues and managing conflicts
  • Adhering to company policies and health, safety, and employment standards
  • Balancing cash drawers and preparing cash deposits 

REQUIREMENTS

  • High school graduate or degree in hospitality.
  • Knowledge of the Opera reservation system is preferable.
  • Must be able to speak, read, write and understand the English language.
  • Must possess basic computer skills.
  • Previous hotel-related experience will be preferred.
  • Requires good communication skills, both verbal and written.
  • Must be able to read and write to facilitate the communication process.

    Metropol Palace d.o.o.

    Hotel Metropol prvobitno je otvoren 1957. godine i smatra se jednim od najluksuznijih hotela na Balkanu koji je tokom svog postojanja ugostio brojne beogradske doajene, kulturnu elitu i poznate strane goste. Metropol Palace hotel danas pripada brendu Luxury Collection koji je deo svetski poznate hotelske grupacije Marriott International Inc. i posluje po međunarodnim standardima. Hotel raspolaže sa 198 soba i 38 apartmana koji odišu modernim dizajnom ali stilski podsećaju na sredinu 20. veka kada…

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