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Customer Support Representative

Globalkom d.o.o.

Beograd

01.10.2020.

ugovor puno radno vreme dostupno studentima dostupno osobama sa invaliditetom

LimoLabs is a full service digital agency enabling transition into digital technology and media for ground transportation services.

We are looking for: Customer Service Representative

Responsibilities:

  • Effectively respond to customer requests by phone or email
  • Accurately enter reservations in the company system
  • Serve customers by providing product and service information
  • Handle customer complaints and resolve the issues effectively
  • Other duties as assigned
  • Ability to work in shifts, including afternoon, night shifts and weekends

Qualifications:

  • Excellent knowledge of English language (written and spoken)
  • Ability to demonstrate effective interpersonal and communication skills with customers
  • Advanced PC literacy
  • Ready to work in a hectic environment
  • Customer service orientation
  • Effective problem-solving and decision-making skills
  • Ability to follow defined processes and procedures
  • Enthusiastic, self-motivated and able to work with minimal supervision
  • Minimum high school diploma

We offer:

  • Work in a team of young and dynamic professionals
  • International environment
  • Full-time employment
  • Stimulating compensation
  • We will only consider applications submitted in English.

    Globalkom DOO

    • Srbija, Beograd, Bulevar Mihaila Pupina 7V
    • PIB: 107946317
    • Matični broj: 20902639
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