Grand Casino Beograd is looking for candidates willing to take on position of:
GUEST SERVICE CLERK (Receptionist)
Short job description:
- To ensure the highest standards of efficiency, customer service and security at registration, check in, check out, wardrobe, call center, in reservation system and during all marketing activities and promotions
- To provide information and personal assistance to all guests regarding company services, including casino games, marketing activities, events and loyalty programs
- To maintain a courteous and hospitable manner when interacting with customers, guests and colleagues at all times
- To adhere to the policy of confidentiality within the department
We need:
- Good communication skills – both verbal and written, Serbian and English language
- Good PC skills (Word, Excel and Outlook are a must)
- At least one year of previous working experience, preferably in Hospitality industry, on same / similar position would be an asset, but not a must
- Ability to work weekends, night, AM and PM shifts, with prolonged standing hours
- Willingness to undertake an intensive ongoing training program
Competencies required:
- Customer Service
- Interpersonal Communication
- Teamwork
- Integrity and Confidentiality
- Flexibility & Adaptability
- Punctuality, Presence
We offer:
- Excellent work conditions in highly professional environment
- Regular trainings for gaining further knowledge
- Work as per highest international standards, in respectable, widely recognized company
If you are interested in this position and believe you can meet the desired requirements, please send a CV in English language electronically.
Ad is opened till filling the position.
Only short listed candidates will be contacted for interview. Please do not send copies of certificates, diplomas or personal documents.
Grand Casino d.o.o. Beograd
- Srbija, Beograd, Bulevar Nikole Tesle 3
- PIB: 104108872
- Matični broj: 20094478
