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IT Field Technician

Fiscal solutions d.o.o.

Novi Sad, Temerinski put 50/III


ugovor puno radno vreme

To support our growing international business, we are looking for new: IT Field Technician

Fiscal Solutions is a growing software company focused on retail technology solutions and services. Our projects include cooperation with retailers that are entering various markets throughout Europe, with the focus on development of modules that support fiscal requirements and the latest retail technology standards. As the leading company in this niche, we are awarded and shortlisted among “Top 10 Retail Tech Solution Providers in Europe“ in 2019.  At the moment, we are  proud partners with more than 70 clients in 17 countries, and those are all worldwide retailers such as Ikea, Deichmann, Decathlon, Metro C&C, Sephora, C&A, Jysk, Women’ Secret, Giorgio Armani, etc. Besides building self-sustaining and successful business, our mission and responsibility is designing safe, happy and motivating place for all our employees.

Fiscal Solutions is a part of Service Plus Group, founded in 2002 in Novi Sad, with offices in Belgrade, Niš, Zagreb, Ljubljana, Sarajevo and Banja Luka.

Job description:

  • working on-site 85% of your working time
  • hardware failure diagnostics
  • troubleshooting
  • set up and configuration of computers, POS equipment, peripheral and network devices at the customer’s address or service center
  • receiving defective equipment
  • dispatching repaired equipment from service


  • basic knowledge of network equipment and infrastructure
  • strong written and verbal communication skills and a collaborative attitude
  • willingness to work overtime, in the afternoon and on weekends
  • B category driver’s license (active driver)
  • conversational level of English
  • experience in IT equipment maintenance will be considered an advantage
  • knowledge of the ticketing system will be considered an advantage

Optional but highly valued skills:

  • passion and initiative towards IT industry trends
  • proactive, solution-oriented approach
  • self-motivation
  • willingness to learn new things

What we offer:

  • diverse projects with the leading world experts in retail technologies
  • permanent mentoring and training within our Academy
  • welcoming and rewarding good ideas and innovative approach
  • various opportunities for promotion
  • friendly and dynamic work environment
  • young, collaborative team and open-minded culture
  • social programs and benefits designed to meet interests of each employee, with a special focus on work-life balance and well being (private health insurance, flexible work organization, annual company trip (4 days), team building, sport and holiday events, socially responsible activities, etc)

If you want to find out more about the company and its values, listen to the podcast of one of the co-founders:  Riba smrdi od glave • A podcast on Anchor

    Fiscal solutions doo

    Fiscal Solutions is a leading software provider of fiscal solutions related to the retail industry. We are fiscal law experts towards cash registers or fiscalization model, in general, we are specialists in understanding all rules and regulations that are dictating the retailer how to work with the Point of Sale according to country’s fiscal law requirements. Today, we are trusted by the worldwide retailers – Ikea, Deichman, C&A, Bvlgary, Hofer, Metro, Sephora, Jysk and many others.

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