IT Support Engineer - Telenor banka
Belgrade
Responsibilities:
- Responsible for the execution of all activities related to the operation, maintenance, troubleshooting and support of IT system (applications, services and business processes), in order to support the business line.
- Analysing/solving issues reported from front-line groups that support external and internal customers
- Participate in troubleshooting and triage of issues with different teams and vendors to drive towards root cause identification and resolution
- Participates in the resolution of all operational tasks related to the resolution of performance issues / incidents that may occur on systems.
- Develops operational instructions and procedures to improve IT support.
- Document resolutions, processes and update knowledge base articles
Requirements:
- Relevant education in the field of IT, University degree will be considered as advantage
- At least 1 year experience in banking and IT
- Knowledge of IT systems, architectures and services
- Knowledge of SQL will be considered as advantage.
- Fluent in English
- Ability to communicate with various technical and non-technical staff
We offer:
- Working in a dynamic environment allows to freely express opinions, ideas and inspire new ways of doing things
- Competitive terms and conditions
- Be part of a highly competent and collaborative environment
Please apply by 18.12.2018.
Yettel je deo e& PPF Telekom Grupe, koja je nastala iz partnerstva PPF Grupe i Emirates Telecommunication Group („e&”). e& PPF Telekom Grupa usmerena je na pružanje vrhunskog korisničkog iskustva u oblasti telekomunikacionih i digitalnih usluga u zemljama Centralne i Istočne Evrope. Yettel, deo e& PPF Telekom Grupe, ima skoro tri miliona korisnika u Srbiji i do marta 2022. godine poslovao je pod imenom Telenor Srbija. Kompanija je prisutna na tržištu od 2006. godine i trenutno zapošljava…
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Beneficije
- Edukacija, profesionalni razvoj
- Wellness
- Sport i rekreacija
- Dobrovoljno zdravstveno osiguranje
- Dodatni slobodni dani
- Fleksibilno radno vreme
- Nagrade, bonusi, pokloni
- Obezbeđena oprema za rad
- Porodica i roditeljstvo
- Obuke, konferencije
- Hrana i piće
- Otkup opreme
- Rad od kuće
- Društvena odgovornost