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IT Support Specialist

International Call Center Marketing d.o.o.

Beograd

20.10.2022.

ugovor puno radno vreme

We are one of the top outsourcing companies in Serbia, and due to our ongoing growth, we are looking for a new colleague. We have over 120 employees at five locations, with the following departments: Call Center, Back Office, Controlling, and IT.

To expand our IT team, we are looking for:

IT Support Specialist

Your profile:

o    High school diploma is a minimum

o    Completed IT training (FON, IT Academy, etc.) will be considered as an advantage

o    Good knowledge of Windows Systems

o    Good knowledge of computer hardware

o    Experience with network technology is an advantage

o    High flexibility (e.g., emergency service)

o    Committed Team player with a problem-solving attitude

o    Willingness to travel between our locations

o    Readiness for getting new knowledge and experience

o    Good English knowledge, German is an advantage

Your area of responsibility:

o    Helpdesk support (Troubleshooting, User-Management, VPN settings, Server, etc.)

o    CRM system support

o    Coordination with external IT support companies and IT Service providers (Provider, CLC software provider, CRM Systems, SQL, etc.)

o    Further development and optimization of system-relevant processes

Our offer:

o   Private Health Insurance

o   An exciting challenge in a future-oriented company

o   A lot of freedom for initiative and creative ideas

o   A company that looks forward to your cooperation

If you are interested in the position and your profile fits the requirements, please send us your resume. Please note that only shortlisted candidates will be contacted.

International Call Center Marketing

ICM International Call Center Marketing d.o.o je međunarodna outsourcing kompanija sa 150+ radnih mesta. Kompanija je osnovana 2014. godine i integrisana je u međunarodnu korporativnu strukturu na četiri lokacije: u Beogradu, Nišu, Lincu i Banjaluci.   Zadovoljstvo naših klijenata je u središtu našeg delovanja - to nas je učinilo jednim od vodećih pružalaca outsourcing usluga. Kombinujemo individualni pristup sa najvišim stepenom tehničke kompetencije, a sve sa ciljem da fokus naših klijenata ostane…

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