Are you passionate about technological innovation and advancements? Join us in revolutionizing the future of transportation! We are currently seeking an IT System Administrator to bolster the performance capabilities of our engineering teams as they develop cutting-edge trains, ranging from urban metros to robust locomotives.
About the company: Specializing in bespoke rolling stock engineering solutions for sustainability, we focus on elevating the reliability, availability, and maintainability metrics across global railway projects — locomotives, passenger trains, metros, and infrastructure "yellow" machines. With a newly established, state-of-the-art engineering hub in Serbia and Switzerland, we are rolling out projects which are running exclusively across Europe and Asia.
Your Responsibilities:
- Collaborate with a dynamic, agile team to design and implement solutions that address business challenges using Jira, Jira Service Management, Confluence, and Microsoft 365 applications.
- Manage and perform administrative tasks for Microsoft 365 apps, Jira, and Confluence to ensure stability and accessibility.
- Develop, test, and implement integrations between Jira, Confluence, and other internal systems including Microsoft 365 apps.
- Foster adoption and promote best practices for Atlassian products among team members.
- Promptly resolve user-reported issues.
- Keep abreast of the latest developments in Atlassian products, agile methodologies, and industry best practices.
- Troubleshooting and providing technical support to all employees as well as IT onboarding for the new hires
- Creating and managing system permissions and user accounts
Your Profile:
- A minimum of 3 years of experience supporting Jira, Jira Service Management, and Confluence at an administrative level, including expertise in board management, user management, workflow customization, and plugin integration.
- Proficient in Microsoft 365 applications.
- Fluent in English.
- Familiarity with Agile methodologies such as Scrum and Kanban.
- Strong customer service orientation and relationship-building capabilities.
- Effective communication skills with both technical and non-technical stakeholders.
- Proven ability to work effectively in diverse, cross-functional teams.
- Forward-thinking and problem-solving mindset, with a focus on future objectives.
- Demonstrated initiative and the capacity to achieve results independently or collaboratively.
Your Benefits:
- Hybrid-type of working
- Flexible working time
- Comprehensive package for Private health insurance
- Membership access to sport centers across Serbia
- Minimum 23 days of annual vacation
- Learning and development opportunities at the job
Wyss&Lila Engineering d.o.o.
Engineering Tomorrow's World Wyss&Lila full-time specialized engineers with advanced engineering degrees are dispositional for full service in a variety of industries including aerospace, space & defense, automotive & heavy equipment, energy & utilities, appliance manufacturing, consumer packaged goods (CPG), electronics, batteries &semiconductors.