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Inside Sales Specialist German Speaker

EBV Elektronik d.o.o.

Beograd, Milentija Popovica 5b

30.10.2021.

ugovor puno radno vreme 1. smena

EBV Elektronik was founded in 1969 and today as a part of Avnet Inc. (Nasdaq: AVT) is the leader in European semiconductor distribution. This success is based on the underlying company philosophy, which was developed a long time ago and which still applies today: operational excellence, flexibility, reliability and execution – with the goal of achieving the highest degree of customer satisfaction. 

We are looking for highly motivated, well organized and dynamic person who speaks German for the position: Inside Sales Specialist 

Main Purpose of the job:

  • This role supports Sales front-end (Inside Sales Representative and Account Manager) in order to fulfil customer needs and to increase customer satisfaction
  • Administer new customer orders and order backlog by monitoring supply chain from order entry to shipment
  • Owns processes from order to shipment, but supports as well BOM (Bill of Material) creation during the offer process

Key Responsibilities:

  • Customer contact only in agreement with Sales Front-End (Inside Sales Representative and Account Manager)
  • Create, upload and qualify large quotations (BOMs) in SAP for Sales front-end
  • Validate new orders and book to backlog by fixing buy prices with maximum achievable Gross Profit together with suppliers, Quote Center and EBV Purchasing
  • Validate and process customers forecast, consignment changes and call-offs
  • Proactive Order Backlog Management in cooperation with Supplier Controlling (for unconfirmed and overdue orders as well as order confirmation > Leadtime, buffer assignments)
  • Reactive Backlog Management based on customers or Sales Front-End input
  • Close cooperation with ISR, Account Manager, EBV Purchasing, Quote Center, Supplier Controlling, Sales Operations and Suppliers (re-quoting) to fulfil customers` needs and ensure supply chain
  • Validate customers logistic solutions with Account Manager and Sales Operations for efficient way of working
  • Validate and process customers complaints with internal and external interfaces
  • Run regular sales reports, derive actions based on report outputs and perform actions in cooperation with AM, ISR and other internal and external interfaces
  • Supports Account Manager and ISR in day to day business activities
  • Participation in team meetings, in-house trainings and selected supplier trainings

Qualifications:

  • Experience in an internal sales environment or marketing preferred, but not required
  • Knowledge with SAP SD preferred, but not required
  • High knowledge with Excel required
  • Good communication skills
  • High customer and service oriented mind
  • Problem solving skills
  • Ability to work with an international team
  • Good English & German language skills (oral and in writing) are must 

Employee Benefits:

  • International Work Environment
  • Integration Program in a Professional, Young & Dynamic Team with Professional Development Opportunities
  • Competitive Salaries & Benefits
  • Additional health insurance package and social activities
  • Organized SAP training

    EBV Elektronik d.o.o.

    • Srbija, Beograd, Milentija Popovica 5B
    • PIB: 107706329
    • Matični broj: 20856025
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