Inside Sales Specialist German Speaker

EBV Elektronik was founded in 1969 and today as a part of Avnet Inc. (Nasdaq: AVT) is the leader in European semiconductor distribution. This success is based on the underlying company philosophy, which was developed a long time ago and which still applies today: operational excellence, flexibility, reliability and execution – with the goal of achieving the highest degree of customer satisfaction. 

We are looking for highly motivated, well organized and dynamic person who speaks German for the position: Inside Sales Specialist 

Main Purpose of the job:

• This role supports Sales front-end (Inside Sales Representative and Account Manager) in order to fulfil customer needs and to increase customer satisfaction
• Administer new customer orders and order backlog by monitoring supply chain from order entry to shipment
• Owns processes from order to shipment, but supports as well BOM (Bill of Material) creation during the offer process
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Key Responsibilities:

• Customer contact only in agreement with Sales Front-End (Inside Sales Representative and Account Manager)
• Create, upload and qualify large quotations (BOMs) in SAP for Sales front-end
• Validate new orders and book to backlog by fixing buy prices with maximum achievable Gross Profit together with suppliers, Quote Center and EBV Purchasing
• Validate and process customers forecast, consignment changes and call-offs
• Proactive Order Backlog Management in cooperation with Supplier Controlling (for unconfirmed and overdue orders as well as order confirmation > Leadtime, buffer assignments)
• Reactive Backlog Management based on customers or Sales Front-End input
• Close cooperation with ISR, Account Manager, EBV Purchasing, Quote Center, Supplier Controlling, Sales Operations and Suppliers (re-quoting) to fulfil customers` needs and ensure supply chain
• Validate customers logistic solutions with Account Manager and Sales Operations for efficient way of working
• Validate and process customers complaints with internal and external interfaces
• Run regular sales reports, derive actions based on report outputs and perform actions in cooperation with AM, ISR and other internal and external interfaces
• Supports Account Manager and ISR in day to day business activities
• Participation in team meetings, in-house trainings and selected supplier trainings
  

Qualifications:

• Experience in an internal sales environment or marketing preferred, but not required
• Knowledge with SAP SD preferred, but not required
• High knowledge with Excel required
• Good communication skills
• High customer and service oriented mind
• Problem solving skills
• Ability to work with an international team
• Good English & German language skills (oral and in writing) are must 

Employee Benefits:

• International Work Environment
• Integration Program in a Professional, Young & Dynamic Team with Professional Development Opportunities
• Competitive Salaries & Benefits
• Additional health insurance package and social activities
• Organized SAP training