Role summary:
Investor Services Associate is responsible for preparing welcome letters for investor portal, assisting investors and contacts with username and password issues. Role holder will maintain investor and contract data for private equity funds, track and archive database updates.
Also, Associate will create, prepare and training materials as well as organize trainings. Role holder will post and verify uploaded documents and work on ad hoc projects related to portal creation and development.
Key responsibilities:
Communication
- Maintaining contact and investor data for Private Equity funds:
- Dissemination of investor notifications including capital calls and distributions;
- Respond to investor related issues and questions.
Organization/Database Management
- Manage and reconcile outstanding communications, documents, capital contributions and distributions;
- Filing & organization of various plan/fund documents and projects;
Maintenance of web portal
- Welcome letters to new contacts;
- Maintain permissioning of contacts;
- Posting documents to the web portal and aliasing in for verification;
- Capable of becoming a system expert in order to liaise between clients and vendor.
Onboarding
- Review subscription documents;
- Conduct AML/KYC documentation reviews;
- Scan names through system to determine level of risk associated with prospective investors.
Skills/experience required:
- Approximately 1-3 years of experience;
- Excel skills (advanced a plus);
- Written/verbal communication skills;
- Exceptional organizational skills;
- Proactive and able to work well in team environment;
- Comfortable with database applications and or capacity to develop such skills.
Apex Group
Apex Group Ltd., established in Bermuda in 2003, is a global financial services provider. With over 80 offices in 38 countries worldwide and more than 10,000 employees, Apex Group delivers an expansive range of services to asset managers, financial institutions, private clients and family offices. The Group has continually improved and evolved its capabilities to offer a single-source solution through establishing the broadest range of services in the industry; including fund services, digital onboarding…
Više o poslodavcu