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Kinaxis Rapid Response Support Analyst

Johnson Electric d.o.o.



ugovor puno radno vreme

Johnson Electric Group is the definitive leader in micromotors, motion subsystems and actuators for automotive and industrial applications. Our motion solutions adjust car seats and headlamps, run vacuum cleaners and power drills as well as 300 other applications worldwide. We are the safe choice for our clients.

For our manufacturing site based in Niš, Serbia we are looking for a

Kinaxis Rapid Response Support Analyst

The Kinaxis rapid response support analyst is responsible for the support, set-up, and training for the Oracle and Kinaxis planning solution in EMEA. The job holder is responsible that technical incidents are solved via IT Service Desk and IT standard processes and that change requests are processed via IT Change Control process. The job holder supports users and key users on daily basis for planning in Oracle and RapidResponse, with 24/7 availability for users.

The job holder is a member of the European IT Business Applications Team. The IT Team is located in several countries and in contact with Oracle Development team in APAC.

Your Responsibilities

  • Support Supply Chain Services team for Purchase Order (PO) creation as well as Supplier, Service Requests, Approved Supplier List & Business Process Analysis adjustments  
  • Support Planning Team for flow schedule, PO Release and MUCL creation, Run distribution requirements planning (DRP)
  • Adjust outside Processing (OSP) processes, adjust planning cycles
  • Support Purchase Requests creation, warehouse material movement
  • Support Order Management Centre team
  • Ensure no business disruption - Deliver daily support related to Oracle and RapidResponse
  • Item, BoM, routing checking and testing

Your Profile

  • Bachelor's degree or equivalent – technical background preferred, but not limited to
  • Experience with ERP Business System – Oracle ERP preferred, ideally in manufacturing industry
  • Ideally more than two years of relevant working experience on similar positions is preferred
  • Good understanding of business processes
  • Experience in logistics & planning processes is an asset
  • Advanced level of written and spoken English is required; any additional language is a benefit
  • Good communication, social and organizational skills
  • Highly independent in handling tasks, autonomous and creative person with the ability to handle changing priorities

What we offer

  • International and dynamic working environment
  • A member of a global team
  • Opportunity for continuous development
  • Regular professional development and trainings

If you are interested in this challenging position, we are looking forward to receive your CV in English.

    Johnson Electric d.o.o.

    Johnson Electric is the leader in motion subsystems. Our technology leadership, application expertise and global footprint make Johnson Electric the ideal partner for custom product development projects. Johnson Electric is committed to making our customers successful by providing product differentiation and supply chain excellence. For designers who demand performance leadership and assurance of supply, Johnson Electric is the safe choice. We serve many industries including Automotive, Building…

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