Account Manager
We are looking for an energetic and flexible individual to join us as the Account Manager in EPG business group. Account Manager is responsible for enabling Microsoft’s field sales and services organization to achieve its goal of winning technology deployments, driving customer satisfaction and growing revenue. AM builds and maintains key relationships, develops and manages opportunities, monitors deployment projects, and engages resources across a high-energy and talented virtual team. AM is defining a CXO relationship strategy within the accounts, including engaging with Microsoft’s senior leadership team for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction metrics. He/she sets and executes a multi-year strategy to expand the relationship, beats the competition and increases Microsoft technology usage within the customers.
We are looking for:
ACCOUNT MANAGER (m/f)
Responsibilities:
- Develop and execute strategic sales plan for assigned Enterprise accounts
- Establish and develop executive level relationships across IT and major lines of business in assigned Enterprise accounts
- Lead a virtual team of Microsoft sales, services and technical professionals assigned to accounts
- Communicate vision and strategy and orchestrate activities of the virtual team to fulfill goals and objectives of the account plans.
- Manage sales opportunities using Microsoft Selling Process and methodologies
- Manage business to achieve short term revenue targets and long term strategic goals
- Build and maintain high levels of customer satisfaction in all accounts
- Focus on selling the Microsoft Enterprise Platform and solutions that address business requirements
- Develop business relationships and go to market strategies with Microsoft ISV’s and SI’s selling vertical solutions into account base
- Integrate the sales cycle into the decision cycle and ensure virtual team and partner follow-up and engagement
- Ensure high leverage and usage of Microsoft and Partner services in ongoing account management and specific sales opportunities
Qualifications:
- University Degree, preferably in Business or Computer Technology
- 3+ years relevant selling experience
- Proven understanding and experience in market
- Proven selling experience at executive level
- Ability to devise, manage and execute a strategic, long term enterprise account plan.
- Ability to successfully lead a virtual sales account team
- Excellent interpersonal communication and presentation skills
- Inherent sense of team, and strong leadership skills
- Good analytical and strong planning skills
- Tenacious, committed, and results-oriented
- Passionate about Customer Service
- Able to thrive in a matrixed resource environment
- Demonstrated ability to develop strong and ongoing business/advisory relationships with customers, business partners, and application/solutions vendors selling on Microsoft platform
- Good knowledge of the Microsoft Enterprise Platform and Value Proposition
Microsoft is an equal opportunity employer and supports workforce diversity. Join an international work environment that is characterized by flexibility, an informal atmosphere, and a fast pace, where you will have the best tools and technologies at your fingertips and a unique chance for personal development.
Please note that only short listed candidates will be contacted. All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.
Microsoft Development Center Serbia
Osnovana 1975. godine, kompanija Microsoft je svetski lider u pružanju računarskih tehnologija uključujući softver, usluge i rešenja koja korinicima i kompanijama pomažu da ostvare svoj puni potencijal. Microsoft u Srbiji počeo je sa radom 2002. godine. Te godine su predstavnici Vlade Republike Srbije potpisali sporazum o strateškoj saradnji u oblasti IT-ja sa Bilom Gejtsom. Od svog osnivanja do danas, Microsoft u Srbiji ostvario je zavidne rezultate, definišući tako…

