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Telenor Common Operation raspisuje oglas za poziciju NOC Specialist. Za obavljanje ovog posla neophodno je dobro poznavanje jezika na kojem je oglas napisan. Ukoliko tekst oglasa ne razumete u potpunosti, savetujemo vam da razmislite da li je ovo pravi posao za vas.

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NOC Specialist

Belgrade

We are looking for new members of our NOC Team in Belgrade, Serbia.

Main purpose of this position is 24/7/365 NW monitoring, handling and managing of Telco and IT Incidents, customer complaints, collaboration and communication with peers, partners, vendors and subcontractors.

Main Responsibilities:

  • Managing and 1st level support for Network related incidents
  • Managing and 1st level support to Customer Complaints related to Technology area
  • Disaster recovery procedures handling
  • Trouble ticket creation regarding Incidents
  • Service Calls and Planned Works
  • Coordination with all Back Offices
  • Coordination with Customer Care Department
  • Coordination with field forces and subcontractors
  • Responsible for continuous alarm handling and fault reporting
  • Create trouble ticket reports on Telenor TTs application
  • Coordination with other departments as well as with subcontractors regarding planned activities and Customer Complaints
  • Notifications

Requirements:

  • High school or College (Telecommunications, Technical or Computers associate)
  • Willingness to learn and work in dynamic fast changing environment
  • Ability to work on shifts
  • Good computer skills and knowledge
  • Working proficiency level of English language – spoken and written

What we offer:

  • Cross-border working opportunity in a collaborative team
  • Dynamic environment which allows to freely express opinions, ideas and inspire new ways of doing things
  • Competitive terms and conditions
  • Flexible working possibility

Please send your CV and motivation letter in English till 13.03.2019.

Apply here
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Upoznaj poslodavca Telenor Common Operation


Telenor Common Operation (TnCO) is Technology Service Provider delivering Network and IT services to Telenor Business units. TnCO was established on the 1st of October, 2013 with 100% ownership by Telenor. The company has 750+ employees from four countries. The headquarter is in Budapest, Hungary, while branch offices are located in Belgrade, Serbia, Podgorica, Montenegro, and Sofia, Bulgaria. Telenor Common Operation currently has seven customers: Telenor Hungary, Telenor Serbia and Telenor Montenegro,…

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