Adecco is the world leader in human resource solutions, with a comprehensive service offering that includes outsourcing, temporary and contract staffing as well as permanent recruitment. For our client, first public safety operating system that helps neighborhoods, businesses, and law enforcement in 1000+ cities in America – Flock Safety, Adecco is searching for proactive and motivated candidates for the following position: Operation Support Agent
Requirements:
- Excellent knowledge of English language, both spoken and written (fluent)
- Excellent with technology in general (used to working on different platforms)
- Experience in data entry or analytics will be considered as an advantage
- Able to work in Western Standard Time or Eastern Standard Time
Main responsibilities:
- Use internal Flock tool to identify locations that need utilities marked
- Depending on the state the locations are in, visit relevant site/reference to see process for submitting utility locate requests (may be via a phone call, may be via an online submission)
- Record 811 tickets in Salesforce
- Respond to calls from locators while being checked
- Managing current inventory on hand for each technician
- Review in-take queue of new work to be scheduled
- Using tool, create all the Work Order required
- Dispatch each Work Order
Candidate's profile:
- Excellent multitasking skills
- Strong time management skills
- Detail-oriented and able to prioritize
- Analytical and problem-solving
- Able to work under stress
Our client offers excellent working conditions and full support from the team, for any further information contact: miljana.nikolic@adecco.com
Adecco
Adecco u svetu Sa sedištem u Švajcarskoj, vođen od strane multinacionalnog tima sa iskustvom iz razgranatog svetskog tržišta, sa svojih 32.000 zaposlenih u 5.000 kancelarija u preko 60 zemalja sveta, Adecco pruža širok spektar fleksibilnih HR rešenja. Adecco pripada grupi 500 najvećih kompanija na svetu. Svakog dana, Adecco mreža spaja preko 650.000 saradnika sa više od 100.000 klijenata širom sveta, što nas čini četvrtim najvećim poslodavcem na globalnom nivou. Svesni svoje globalne uloge, inspirišemo…
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