We are currently looking for a Payment and Fraud Analyst who will fit in our fantastic dream team.
Key Responsibilities
- Process outgoing customer payments, in a timely and error-free manner
- Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level
- Handling document verification for customers
- Specialize in the detection & prevention of fraud
- Working closely with colleagues of the support and payments team
- Doing daily shift reports on what has happened on the shift
- Actively contribute to identifying initiatives, system and procedure improvements
- Investigate and locate any deposit issues that a customer may have
- Recognize and take the appropriate action with bonus abuse
Skills and Capabilities
- Team player
- Driven individual with a great attention to detail
- Ability to organize and prioritize the workload accordingly
- Ability to work both independently and as part of a team
- Good analytic and problem-solving skills
- Able to multitask under pressure
- Fluent in English (Other languages as well is a plus)
- Previous experience with Fraud & Payments is an advantage
- Shift working hours, including weekends. Covering 08.00-01.00
SPLabs Nemeth doo
- Srbija, Beograd, Surcinski put 1V
- PIB: 111212876
- Matični broj: 21442976
