Konkurs je istekao.
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Project Coordinator

M Plus Serbia d.o.o.

Rad od kuće

15.02.2023.

  • ugovor
  • puno radno vreme
  • 3. smena
  • online intervju za posao

WE'RE HIRING!

Project Coordinator

M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.


Are you proud of your organizational and people skills? Is it easy for you to communicate in English? If coordinating team members in a highly dynamic environment sound interesting to you, keep reading! 

Main duties and responsibilities:

Daily workflow for a project includes:

  • Ensure project work orders are assigned and in the proper ticket status
  • Conduct Pre-Calls with technicians to verify arrival time and SOW understanding
  • Login Technicians for onsite arrival and checkout 
  • Properly close out tickets with the proper requirements 
  • Work directly with the Project Manager to ensure deliverables are being achieved
  • Monitor the call queue via the AWS system, to support the onsite techs for deliverables and SOW clarification
  • Coordinate with other Project Coordinators and Project Managers to ensure shared basic knowledge across all projects
  • Assist the Project Manager with reporting as necessary
  • Monitor email and chat communications, managing questions and escalations

What we expect from you:

  • High school diploma
  • PMO experience is desired
  • Working knowledge of Structured Cabling/Low Voltage (CAT5/CAT6) and Telco industry concepts is highly desired
  • Excellent English verbal and written communication
  • Ability to coordinate with all team members to ensure accurate and timely responses to VFTs and customers
  • Strong time management skills to be able to manage multiple work orders on a tight timeline
  • Ability to read and understand installation requirements
  • Ability to provide detailed written notes related to communications with Technicians

What you will get from us:

  • Competitive and regular earnings
  • Opportunity to develop skills through paid training
  • Work in a large, international team
  • Benefit package available to all our employees (free day and gift books for a birthday, discounts with our partners from different industries, private health insurance...)

If you want to give yourself a try in the new role, apply and join us!

Only shortlisted candidates will be contacted. Good luck!

    M Plus Serbia

    M Plus Serbia

    Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su:…

    Iskustva zaposlenih

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    Beneficije

    Obuke, konferencije
    Edukacija, profesionalni razvoj
    Zabavni sadržaj
    Kompanijski popusti
    Porodica i roditeljstvo
    Nagrade, bonusi, pokloni
    Timska druženja
    Zdravlje
    Konkurs je istekao.

    Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.