Reception Team Member

Our Mercure Belgrade Excelsior team is looking for a Reception Team Member!

What is in it for you:

• Work in the world’s preferred Hospitality Company that provides worldwide career opportunities
• Develop your talent through learning programs and trainings
• Work in young and vibrant Culture
• Captivating and rewarding experience working alongside passionate professionals
• Reference: mJXxcBlHvgGl_0-XEvo-PCO31tVw53AK3gM7NknH_kk.

What you will be doing:

• Welcome guests as soon as they arrive with due care and attention
• Carry out all operations concerning guest arrival and departure in compliance with internal procedures
• Help encourage customer loyalty by developing friendly, personalized relationships
• Anticipate guests' needs and take them into consideration
• Convey the hotel image
• Promote the hotel's range of services in order to increase sales

Your experience and skills include:

• Computer literate
• Fluent in Serbian and English
• Good interpersonal skills
• Guest oriented and service minded
• Team spirit
• Good listening skills and ability to anticipate
• Dynamic
• Sales oriented
• Copes well under pressure
• Strong sense of ethics
• Autonomous and sense of responsibility

Your team and working environment:

Be ALL you are: Our culture of inclusion welcomes everyone, regardless of race, gender, background! Grow, learn & enjoy: By joining us, you will acquire new expertise, enjoy lifelong learning and live your best life!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent!

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.