Atrium is a leading provider of professional real estate services. Our core business is Property & Facility Management, Technical Maintenance, Cleaning and Sustainable Building Services. We support major investors by providing valuable solutions for their properties. For the luxury residential property in Belgrade, we would like to set up the following vacant position at the next possible date:

REQUIREMENTS:

Your Profile:

• Proven experience as concierge; experience in customer service or relevant role is an advantage
• High school diploma; degree in hotel management or relevant field will be a plus
• Excellent knowledge of verbal and written English is a must
• PC literacy is a must
• Excellent communication skills
• Reliability and high work motivation
• Ready to continuously improve knowledge
• Ability in multitasking and time-management
• Polite and confident with a great deal of patience
• Aptitude in resolving issues with a customer-focused orientation
• Reference: PGWXAy5ndoMd5JwPwFM37JYakJ0go-H2NzAsW3cOKyE.

RESPONSIBILITIES:

• Access control in the building
• Issuing keys and taking care of the authorizations
• Issuance of protocols and procedures for the repairmen and deliveries
• Communication with the residents, representatives and authorized persons on all matters
• A la carte services – accepting requests, communication with the residents about the details
• Scheduling apartments cleaning
• Making offers
• Issuing bills and their collection
• Reporting reclamations and sending them to the supervisors
• Following the status of reclamations and informing the residents about it
• Scheduling works by the authorized contractors and subcontractors
• Taking over the deliveries and dry cleaning
• Tour and check common parts of the building when needed

If this interesting and diverse position challenges you, then please contact us by sending your complete application with letter, CV (in English) and your salary requirement.