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Remote Exam Supervisor/Customer Success Representative (French and English speaking)

YouTestMe Consulting

Beograd

31.07.2021.

ugovor puno radno vreme 1, 2. i 3. smena online intervju za posao

YouTestMe (www.youtestme.com) is continuously expanding its team with people ready to learn and make changes in the world of knowledge assessment. Passionate and aspiring individuals who love innovative tasks have a great chance of being a part of our creative and fast-growing team.

We are currently looking for French and English-speaking exam supervisors and support representatives.

Responsibilities:

  • Proctoring (exam supervision) - Monitoring candidates while taking online exams and providing technical support in French and English
  • Providing user/technical support in French and English via email, phone, or meetings
  • Creating and updating support and user/technical documents
  • Translating content (application, instructions, etc.) from English/Serbian to French
  • Performing manual testing of the application features to improve their functionalities (secondary)
  • Conducting customer onboarding process (secondary)

Requirements:

  • Readiness to learn
  • Attention to detail and advanced problem-solving skills
  • Working in evening shifts/weekends when necessary
  • Excellent interpersonal skills
  • Good written and verbal communication skills in English (minimum B2) and French (minimum B2)
  • Computer literacy

Note: Knowledge of both languages is mandatory.

What are we offering?

  • Working in a young team
  • Working with international clients
  • Introduction to the latest software and e-learning standards 
  • Paid internship or job opportunity

If you see yourself fit for this position, please send us your CV.

    YouTestMe Consulting Beograd

    • Srbija, Beograd, Izvorska 81
    • PIB: 109836141
    • Matični broj: 64462016
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