Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest growing companies interest you? If so, then we'd love to chat!
Role background
Wolt is a Finnish technology company and we’re best known for our food delivery platform - you can read more about our story below.
Wolt is a Finnish technology company and we’re best known for our food delivery platform - you can read more about our story below. We launched in Serbia in early 2019, and have now grown to 4 cities with hundreds of restaurants using our platform.
We have recently also started working with a wider variety partners, such as supermarkets and other retailers. The retail business segment is fairly new to both Wolt and Serbia, and serves as a perfect complement to our restaurant food operations - this would be a super exciting project to be a part of!
As such, we need a Retail Associate to support the onboarding and training of new retail partners and ensuring the best possible partnership. As a Retail Associate you will act as a key communicator between our operations team and restaurant partners in order to ensure optimal success.
What you'll be doing
- Onboarding retail venues into Wolt's platform including photography, menu updates, translations and training
- Creating selections and ensuring retail partner selections on the platform are accurate
- Handling retail support together with your fellow Wolters in our Support team
- Proactively helping retail partners in order to improve their performance
- Helping out with marketing campaigns for retail partners
- Assisting the rest of the Retail team in any additional tasks related to working with retail partners.
Our humble expectations
- Minimum qualification as Certificate, Diploma, Bachelor or equivalent
- Experience or strong interest in analytics
- Excellent interpersonal skills - you will be working with a lot of different people
- Experience within account management, customer support or administration
- Structured, detailed and service-oriented
- Self-starter and a passion for food
- Fluent in Serbian & able to work in English
- You are highly motivated and super enthusiastic!
Wolt d.o.o.
- Srbija, Beograd, Bulevar Vojvode Bojovića 8
- PIB: 110976122
- Matični broj: 21408930
