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Location: Belgrade

Job Description

This position will be part of an international team in charge of the maintenance services for the SAP solutions of our customers all around world. The role will focus on supporting SAP solutions from a functional perspective, working to resolve complex issues or build out future enhancement.

Main responsibilities

We' re looking for candidates with at least 3 years of experience in implementing and/or maintaining SAP solutions, their main responsibilities will be:

  • effectively interrogate users to establish symptoms
  • record and code issues to support growth and integrity of Knowledge Base
  • analyze symptoms to identify broad area of user error or technical failure
  • clearly communicate with end users and provide instructions on how to progress issues
  • collect and define functional specifications for enhancement
  • analyze the impact of functional/technical changes on users
  • fill in and complete documentation used in the service delivery

Required Knowledge

  • For Finance Area: FI, CO, PS modules
  • For Logistics Area: SD, MM, WM modules
  • For Production Area: PP, PI, QM modules
  • For Business Intelligence Area: BI, BO modules
  • ITIL Framework (Preferred)

Excellent written and verbal communication skills


  • Legally authorized to work in the job posting country
  • Bachelor’s Degree in Economics

What we offer:

  • Competitive compensation depending on experience and skills;
  • Modern office in Belgrade;
  • Great colleagues, open informal and fun atmosphere;
  • A chance to be part of a highly professional international environment;
  • Opportunity to learn from experienced colleagues, including internal knowledge sharing sessions;
  • Team buildings, conferences and events;

Please note that only short-listed candidates will be contacted. We look forward to meeting you. Good Luck!

Deadline for applications: 23.03.2019.

Konkurs je istekao.

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