SME team coordinator

Key responsibilites:

• Contact with existing business customers in order to solve administrative inquiries
• Update regularly and accurately the client relationship management tool (calls, meetings, opportunities, Bid offers)
• Generate sales for account managers within the area by own prospecting and cold calling
• Providing appropriate technical solutions to business customers witnih the business area
• Act as a back up Account Manager for entire business area
• Proactively liaising with colleagues to provide constant and consistent services, provide cross-service cover and help prevent excessive administrative workload peaks
• As team support and backup Account Manager, building and maintaining multiple relationships with dedicated accounts portfolio at operational level
• Partner with Account Managers in order to fulfill  all administrative support needs and creating value for Telenor's Small and Medium customers
• Reference: 05mnjsdBzMvaIdytaFxuG65AHD8BVV46xJBeoyQus-U.

For a good start, you will need:

• High School or University degree
• 2 years of B2B sales or customer care experience (eg. Business Contact Center, Account manager for cooperation with companies, Telesales, Business development etc)
• Preferably, knowledge of telecom and IT products and services
• Advanced knowledge of MS Office package
• Intermediate knowledge of English
• Driving licence

You will enjoy:

• Working in a dynamic and friendly environment which allows you to grow and develop
• Flexible working hours with the possibility of working remotely
• 25 days off per year
• Competitive salary and participation in bonus reward system
• Private health insurance and paid yearly regular medical check-up
• Mobile phone with unlimited internet and Family Telenor tariff package
• Recreation or health program
• In-house training and development programs
• Career development opportunities

Our selection process involves checking references and previous work experience. Please provide your reference in your CV.

We hope to meet you soon!