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Sales Representative – English language

Joorney Business Plans

Remote or Belgrade, Niš and Novi Sad office


ugovor puno radno vreme dostupno osobama sa invaliditetom

Joorney is a business plan writing company that focuses on specific-purpose business writing and financial forecasting, rather than on all-round, comprehensive consulting services. The overwhelming majority of the company’s services are provided to clients who already operate or are aiming to operate in the North American market.

You will join our team, consisting of around 90 people - spread throughout offices in Belgrade, Novi Sad, Niš, Banja Luka and Skopje. Your main goal will be to support the company’s sales team, located in Miami. Thus, you will be in regular contact with our clients worldwide and the Miami team via phone/email. You will be joining a sales team that is driven towards achieving the best results, exceeding established sales targets, and delivering outstanding customer service to clients.

Job Responsibilities:

  • Develop our customer base with a business development volume of 100-120 outbound call per day
  • Provide administrative support to a dynamic sales team
  • Feed and maintain our customer relationship management database
  • Provide quick and timely response to customers, sales staff, and other departments
  • Develop market intelligence in focus industries and qualify leads for the Sales team
  • Participate in other projects and tasks as assigned by the Sales or branch manager.

Tasks will include:

  • CRM Management
  • Contract Management
  • Reporting
  • Email Management
  • AR management
  • B2B calls
  • B2C calls
  • Closing contracts
  • Partnerships Management
  • Testimonials Management

Candidate Profile:

  • Bachelor’s or College degree
  • At least 1 year of hands-on experience in supporting a sales executive
  • Fluent in English (fluency in other languages is a plus)
  • Computer savvy, with a demonstrable ability to learn new programs quickly (experience with Google Workspace, Zoom, Slack, and Hubspot is a plus)
  • Excellent organizational and time management skills, flexible team player
  • Strong communication, presentation and negotiation skills, able to engage in client-facing conversations and exhibit problem solving abilities
  • Customer-oriented and results-driven
  • Proactive, autonomous, and dynamic personality

Work Conditions:

  • Full-time job
  • Hybrid working policy, which includes highly flexible working hours and choosing either remote or in-office work
  • Competitive compensation package
  • Private Health Insurance as an added benefit after 6 months
  • Monday to Friday, afternoon shifts
  • International work environment
  • Comprehensive training
  • Timely and organized performance reviews

In order to be considered for this position, you need to submit your resume in English. Additional documentation is welcome, but is not mandatory, and does not have to be in English.

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