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Sales Representative (French Speaking)

MDG d.o.o.

Prijepolje

10.07.2020.

ugovor puno radno vreme dostupno osobama sa invaliditetom

Job Category: Sales
Location: MDG d.o.o. Prijepolje, Hašimbegovića polje bb, 31300 Prijepolje
Status: Permanent, Full time
Experience: Minimum 1 year or exceptionally bright individual regardless of experience
Education: Completion of High School required; completion of Faculty would be considered an asset

Job Summary
The Sales Representative (French Speaking) will act as a liaison, provide accurate information, and resolve any problems that our customers might face with accuracy and efficiency. The best Sales Representatives are genuinely excited to help customers. They are patient, empathetic, and passionately communicative.  They are confident at troubleshooting and investigate if they do not have enough information to resolve customer complaints.

Job Responsibilities

  • Facilitate the sale of products and services of our affiliate companies in North America
  • Identify and assess customers’ needs to achieve satisfaction
  • Determine the possibilities of sales through assessing customer needs and budgets
  • Good knowledge of available products for sale
  • Handle customer complaints positively, provide appropriate solutions and alternatives within the scope of MDG d.o.o.’s business model
  • Verification of applicant’s personal information
  • Contacting references provided by clients and verifying obtained information
  • Detection and verification of potential fraud
  • Giving final approval for tractions prior to shipping
  • Active analysis of clients’ accounts and amounts owed
  • Successfully collecting missed or outstanding payments
  • Meet personal/customer service team performance targets in Collections and call handling quotas set on a daily, weekly, or monthly basis
  • Contribute to a positive, happy atmosphere in the call center, and in general at MDG d.o.o.
  • Follow up on, and ensure all records of customer interactions are accurately documented and maintained
  • Follow communication procedures, guidelines, and policies

Qualifications and Skills

  • Completion of High School required; completion of Faculty would be considered an asset
  • Demonstrated knowledge of French (Required)
  • Demonstrated knowledge of English (Required)
  • Excellent written and oral communication skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively while maintaining a positive attitude
  • Basic Computer Skills, including knowledge of Microsoft Office

Language(s)

  • French required, written and oral communication (Proficient User)
  • English required, written and oral communication (Proficient User)

If you would like to join our fast-growing business and dynamic team, please submit your please submit your CV electronically or directly at MDG d.o.o. Prijepolje offices Monday to Friday. We thank all applicants for their interest. For additional information please contact us on the phone number below.

MDG

  • SRBIJA, Prijepolje, Hasimbegovica polje bb 31300 Prijepolje
  • PIB: 108554272
  • Matični broj: 21022675
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