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Sales Support Representative

CCBill SRB d.o.o.

Beograd

29.04.2021.

ugovor puno radno vreme 1. i 2. smena online intervju za posao

CCBill EU and its parent CCBill form a part of CWIE LLC based in Phoenix Arizona. In addition to CCBill, another brand – phoenixNAP – operates within the same ownership group. CCBill handles online payment processing services and affiliate marketing solutions, whereas phoenixNAP offers IT infrastructure services that include cloud services, bare metal servers, colocation, and other IaaS solutions. We’ve been operating in the USA since 1998 and have satellite offices in Malta, the Netherlands, Serbia and Singapore.

One of the great things about working with our company, besides the enterprise level systems, is the ability to use the latest cutting edge technologies and work alongside a talented, creative and professional team.

Position Purpose

The sales support representative assists members of the sales team by handling remote interactions with customers. Maintaining customer satisfaction is their primary goal, and they spend much of their time responding to inquiries and helping with issues. 

Shift-hours are first and second shift, and they can take place on evenings, and holidays, and those in inside sales support must be comfortable with a fast-paced, high-pressure environment..

Key Job Responsibilities

  • Develop a deep understanding of internal processes
  • Build relationships with internal teams and key contacts within the group of companies.
  • Be a bridge between Sales, Underwriting and Partners
  • Maintain databases of prospect information
  • Demonstrate a fair understanding of where all merchants are in the sales team’s pipeline
  • Resolve issues / concerns regarding new applications effectively and efficiently, whilst utilizing a sound knowledge of policies and on-boarding requirements.
  • Manage correspondence between internal CCBill teams and Merchants
  • Monitoring customer accounts throughout the onboarding process
  • Providing data and reports to assist internal teams
  • Other duties as assigned

Skills Required

  • High school degree or equivalent education
  • Sales experience preferred, but not required
  • Demonstrated ability to research and solve problems quickly
  • Ability to interface effectively with different levels of employees and management
  • Ability to multitask
  • Proven ability to prioritize and complete interdepartmental tasks in a timely fashion
  • High degree of professionalism
  • Excellent verbal and written communication skills in English 

What we offer

  • In addition to competitive salary package and great benefits that include:
  • Private health insurance
  • Sports activities
  • Fruit, coffee, tea, water and soft drinks… all on the house
  • Bright, colorful offices in New Belgrade
  • The ability to work with the latest cutting edge technologies
  • Paid introductory training
  • All benefits paid pursuant to relevant Serbian laws

If you are interested in this position, please send a cover letter and CV in English.

    Najbolji proces selekcije u 2020. – IT industrija – 3. mesto
    Najbolji proces selekcije u 2019. – IT industrija – 2. mesto
    Upoznajte poslodavca CCBill SRB doo

    CCBill SRB doo

    Ko smo mi?CCBill je američka kompanija koja od 1998. godine razvija i unapređuje rešenja za sigurno plaćanje preko Interneta. Danas se CCBill koristi na preko 30.000 sajtova i konstantno raste kako u broju korisnika, tako i u funkcionalnostima koje pruža vlasnicima sajtova za elektronsku trgovinu. Kao ... Saznajte više

    Beneficije

    • Sport i rekreacija
    • Kompanijski popusti
    • Dobrovoljno zdravstveno osiguranje
    • Hrana i piće
    • Zabavni sadržaj
    • Zdravlje
    • Obuke, konferencije
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