Senior Local IT Technician

Responsibilities:

• Offering on-site support to end users on hardware (workstations and laptops) and standard software (Windows OS, office pack)
• Building and installing the new employees work environment
• Installing and maintaining server room equipment
• Configuring and deploying DevKits (Sony and Microsoft)
• Overseeing that Local IT hardware stocks are accounted for and well-kept within internal asset management databases
• Test and regularly do technological watch on internal tools and systems, contacting and issuing tickets for other teams when needed
• Plan and manage big setups (ex: events, training sessions, site floor technical revamps)
• Ensuring proper meeting room configuration
• Ensuring the proper follow-up on issues and requests
• Updating the knowledge base with newly diagnosed problems
• Gathering employee satisfaction ratings through ticket surveys
• Being proactive, identifying and communicating potential improvement to his manager
• Promote a positive attitude within the team
• Carrying out all other related tasks
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Selection process:

• [45 minutes] - Technical test done remotely and sent via mail
• [90 minutes] - MS Teams video interview with hiring managers and a recruiter