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Senior Local IT Technician

Ubisoft

Beograd, Balkanska 44

16.01.2022.

ugovor puno radno vreme online intervju za posao
Ubisoft

Senior Local IT Technician

Job Description

The Senior Local IT Technician is responsible for delivering on-site support on the hardware and software used by Ubisoft employees.

Ubisoft

Responsibilities:

  • Offering on-site support to end users on hardware (workstations and laptops) and standard software (Windows OS, office pack)
  • Building and installing the new employees work environment
  • Installing and maintaining server room equipment
  • Configuring and deploying DevKits (Sony and Microsoft)
  • Overseeing that Local IT hardware stocks are accounted for and well-kept within internal asset management databases
  • Test and regularly do technological watch on internal tools and systems, contacting and issuing tickets for other teams when needed
  • Plan and manage big setups (ex: events, training sessions, site floor technical revamps)
  • Ensuring proper meeting room configuration
  • Ensuring the proper follow-up on issues and requests
  • Updating the knowledge base with newly diagnosed problems
  • Gathering employee satisfaction ratings through ticket surveys
  • Being proactive, identifying and communicating potential improvement to his manager
  • Promote a positive attitude within the team
  • Carrying out all other related tasks

Qualifications

Must have:

  • Fluent English (spoken and written)
  • Diploma in Information Technology
  • Previous work experience in IT Support and expertise in customer support
  • Excellent knowledge of Microsoft operating systems, SMS and Active Directory
  • Good knowledge of monitoring tools and networking
  • Ability to ensure timely follow-up issues and requests

Nice to have:

  • Scripting ability (batch files, VBScript, PowerShell) is a big plus
  • Keeping up to date with latest hardware news

Selection process:

  • [45 minutes] - Technical test done remotely and sent via mail
  • [90 minutes] - MS Teams video interview with hiring managers and a recruiter
    VRH  IT POSLODAVAC 2021 - 3. mesto
    Konkurs je istekao.

    Ubisoft

    Mi smo Ubisoft Belgrade i naša priča počinje pre četiri godine, kada smo u novembru 2016. godine odlučili da dođemo u Srbiju i otvorimo naš prvi studio. To je u početku bila prava startup priča, nas 10-ak programera, strastvenih gejmera, u malom stanu u centru Beograda. Kako je vreme prolazilo, i kako je HQ sticao sve više poverenja u naše sposobnosti, tim se širio i mi smo se selili sa jedne lokacije na drugu, kako nam je bio potreban veći prostor. Sada je naš tim već dosta velik i broji blizu ... Saznajte više

    Iskustva zaposlenih

    "U Ubisoftu sam osam meseci, na poziciji User Interface Artist-a. Pozicija zahteva razumevanje funkcionisanja video igara i svakog njihovog aspekta. Posao je i više nego dinamičan sa novim izazovima svakoga ... " Pročitajte celo iskustvo

    Beneficije

    • TEAM BUILDING
    • FLEXIBLE WORKING HOURS
    • TRAININGS, COURSES, CONFERENCES
    • FUN & ENTERTAINMENT
    • PRIVATE HEALTH INSURANCE
    • FOOD AND DRINKS
    Više o poslodavcu

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