Senior Technical Writer

PLAYSTUDIOS is seeking a Senior Technical Writer to join our playAWARDS Documentation team in Belgrade, Serbia! Candidates must be self-motivated team players who thrive in a fast-paced, dynamic startup-like environment. As part of our Documentation team, you work with the Lead technical writer, other staff writers, subject matter experts (SMEs), marketing teams, and engineering teams to create comprehensive and easy-to-understand articles, guides, instructions, and engineering documentation for a range of services and products. This collaboration with other teams ensures accuracy and broad outreach.

About playAWARDS

playAWARDS is a powerful loyalty platform that elevates our award-winning casual games. By harnessing the power of play, this suite of tools and professional services allows us to connect a curated network of brand partners with our global audience of highly engaged players. playAWARDS allows partners to incorporate offers into beautifully designed casual games as an integral part of a player’s overall entertainment experience. As a result, a large number of extremely receptive consumers are exposed to our partners' products and services—frequently and over an extended period of time—ensuring that their brand is always top-of-mind.

If you’re a smart, creative, and ambitious writer committed to contributing to stellar products, we want to talk to you. We have a deep passion for quality and need a Senior Technical Writer with a high personal and professional bar. 

Responsibilities

• Synthesize complex material into structured, readable documentation
• Document PLAYSTUDIOS' proprietary systems and tools
• Document PLAYSTUDIOS' gaming SDKs and APIs, including installation and configuration instructions
• Collaborate with Engineers, Designers, and Project Managers to plan and support PLAYSTUDIOS' technical vision and ensure maximum content applicability
• Provide appropriate technical documentation for goal and audience
• Interview stakeholders to develop documentation requirements
• Meet with Producers and Product Managers to create or modify supporting documentation
• Coordinate with senior writers to plan, schedule, and produce appropriate and complete documentation
• Provide producers with estimates, updates on work progress, and alerts about impediments
• Test documentation to ensure correctness, accuracy, and flow
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Requirements

• 5+ years of industry experience as a Technical Writer; mobile gaming industry experience is preferred
• Degree in English, Computer Science, or equivalent experience preferred
• Impeccable editing skills with an eye for detail
• Experience documenting SDKs and APIs
• Experience with CSS and HTML
• Advanced and up-to-date knowledge of writing trends, tools, and technologies
• Proficiency with markdown, docfx, and “code to documentation” publication
• Experience with practicing Agile software development methodologies
• Experience with UI layout, usage, and UX principles
• Experience with Atlassian Confluence

Bonus

• Mobile gaming and casino domain knowledge
• Ability to read and understand developer-written code
• A passion for gaming, the game industry, and gaming trends
• Knowledge of single-sourced, topic-based documentation
• Familiarity with Plain Language documentation