Fiscal Solutions d.o.o. (http://www.fiscal-solutions.net/) looking for: Software Support Engineer, Location: Novi Sad
Main responsibilities:
- Monitoring and analyzing daily operations through central application
- Analysis of the recorded incidents and undertaking all needed steps for resolution
- General data management
- Reception and analyzing problems reports by email or phone
- Inserting problems in the problem-tracking tool
- Investigation of possible reasons for reported problems
- Providing Solution of problems by phone, email or remote access if allowed
- Communication with maintenance team in order to report and get solution of the problem
- Remote installations of hotfixes and/or patches produced by maintenance team
- Remote installation of new versions
- Regular reporting
Your skills:
- Windows administration knowledge
- Database knowledge (MS SQL)
- Basic IT equipment knowledge
- Computer networking basics
- Good verbal and communication skills in English
We offer:
- Professional and dynamic working environment
- An environment of highly innovative and commercially successful products
- Gaining of knowledge through business interaction with some o largest world Retailers and Software providers
- Constant progress in careers
Fiscal solutions d.o.o.
Fiscal Solutions is a leading software provider of fiscal solutions related to the retail industry. We are fiscal law experts towards cash registers or fiscalization model, in general, we are specialists in understanding all rules and regulations that are dictating the retailer how to work with the Point of Sale according to country’s fiscal law requirements. Today, we are trusted by the worldwide retailers – Ikea, Deichman, C&A, Bvlgary, Hofer, Metro, Sephora, Jysk and many others.
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