Celebrating 14 years in Serbia
We are looking for a
Software Support Specialist
to join an existing and expanding support team with large international customers.
This is a fantastic opportunity to work in a great software development company.
Consolia is part of an international company with operations in Sweden, England, Germany, Denmark, and for 14 years in Serbia. We are working on long-term and interesting projects with large international customers.
We are looking for a Software Support Specialist to join an existing and expanding development team. If you join us, you will become a part of our Belgrade team of 50+ high professionals.
As “Software Support Specialist” you will act as second-line support and be part of the company's IT department.
The working environment will require knowledge of C#, ASP.NET MVC, MS SQL Server.
- 2nd level Support for our proprietary products within the company
- Categorize received tickets by defined criteria
- Investigate tickets that are identified as necessary to investigate
- Troubleshoot issues in line with target priorities
- Work effectively and cooperatively with other team members and with other departments and teams
- Experience in debugging applications and correcting code bugs
- Knowledge of MS SQL Server
- Have excellent verbal and written communication skills in English
- Strong verbal and communications skills including the ability to communicate technical requirements in non-technical terms
- Experience supporting end users in a call-center environment
- Experience in using some of the ticketing systems (Jira, Freshdesk)
- Bachelor's degree in Computer Science or equivalent
- Courteous, professional, and positive attitude
- Strong problem-solving skills
- Team-oriented and customer-focused
- Self-starter with a strong desire to learn and develop
- Challenging and interesting work in an international environment
- Great office space at a very good location
- Opportunity to work in a small team of highly professional people
- A great working atmosphere with proactive, friendly and motivated colleagues
- Learning and development opportunities
- Regular team bonding activities
- Full private health insurance
- Gym membership
Welcome to apply for this position by sending us your CV in English.
We will contact only shortlisted candidates with the proper qualifications.
Please visit our homepage http://www.consolia.rs
Consolia je deo velike grupacije iz Švedske koja posluje u Srbiji već 10 godina. U Beogradu se bavimo razvojem našeg softvera iz oblasti hemijske industrije. Takođe za naše klijente, od 2014. razvijamo softver iz oblasti zdravstvene industrije i maloprodaje. Koristimo nove tehnologije, radimo u agilnom okruženju i važan nam je kvalitet, timski rad i posvećenost. Ono što krasi našu kompaniju su zadovoljni zaposleni, neki su sa nama već 10 godina.Više o poslodavcu