Konkurs je istekao.

Software Support Specialist

WEBCentric d.o.o.

Beograd

28.11.2020.

ugovor puno radno vreme 1. smena

We are looking to hire new colleagues who would join our Price2Spy Customer Relations Team.

Responsibilities:

  • Everyday communication with B2B clients in English (mostly emails, but also online meetings, and occasionally phone calls and live chat) , answering potential questions that clients might ask, explaining the functionality of Price2Spy service
  • Providing clients with additional account-related services and support (account setup preparation, troubleshooting, preparing commercial offers and so on...)
  • Intensive interaction and communication with other teams, internal process control (forwarding potential issues and progress updates from clients to operations team and vice versa, reporting potential bugs etc.)
  • Advising best solutions/preparing commercial offers to trial clients as part our sales process
  • Responding and reacting to the issues reported by clients
  • Working in a fast-paced environment of young professionals

Requirements:

  • A Bachelor’s Degree – preferably in the Humanities
  • Fluent verbal and written communication in English – mandatory
  • Fluency in German, Italian, Portuguese, Spanish or Arabic is a plus
  • Experience working in a SaaS environment is a strong plus
  • Great organizational and presentation skills
  • Ability to handle various tasks in dynamic surroundings - multitasking
  • Being diligent and detail-oriented
  • Being a quick learner – fast thinking and acting
  • Ability to work efficiently under pressure
  • Ability to prioritize activities in a self-motivated manner in work overload situations
  • Excellent computer skills

We offer:

  • Compensation according to market standards, with potential growth, according to performance / results
  • Nice and friendly atmosphere in a young and dynamic team of professionals
  • Working with respectable B2B clients/companies worldwide
  • Chance to improve and expand your knowledge
  • Free parking
  • Conventions and conferences in and out of country
  • Employee gatherings and team building activities

We are looking for communicative and enthusiastic candidates who are capable of working as a part of our growing team, as well as work independently on individual projects.

We are offering a flexible, comfortable and relaxed working environment, salary in accordance to market conditions and other benefits as well.

    Konkurs je istekao.

    WEBCentric d.o.o.

    O nama WEBCentric je softverska kompanija koja neguje tradiciju uspeha od 2005. godine. Počeli smo 2005. kao mala firma sa jednim jedinim klijentom, a danas imamo sopstveni softverski proizvod - Price2Spy koji koristi preko 700 klijenata širom sveta. Ova moćna alatka pomaže internet trgovcima da prate da li su njihove cene suviše niske ili visoke u odnosu na konkurente na tržištu, analiziraju dobijene podatke i zatim optimizuju svoju cenovnu strategiju, sve u cilju povećanja profita ili prodaje…

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