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Konkurs je istekao.

Team Leader in Telesales

Mobi Bank a.d.

Belgrade

23.10.2020.

ugovor puno radno vreme

Your responsibilities:

  • Responsible for training agents, introduces the work of Telesales, educates about communication skills with customers and teaches sales skills
  • Motivating and achieving the established goals of the team and personal target
  • Runs the business, organizes business processes and makes a schedule of agents all with the aim of more efficient team work
  • Preparation and analysis of daily, weekly, monthly sales reports
  • Monitors the activities of the agents on a daily basis and listening the agents calls and provide feedback for improving communications and sales skills
  • Preparation Quality Assurance reports
  • Makes conversation scripts with Manager of Telesales and controls whether the agents follow the script
  • Cooperation with Products and CRM team in order to define and improve products for sale throught Telesales
  • Organizes additional trainings for agents in order to improve the work process and provide the better service and making better sales
  • Analyzes and tests application for better work of Telesales
  • Daily communication with IT department in order to overcome problems in the work of applications and provides suggestions for more efficient work
  • Takes on the role of manager in his absence

For the good start, you will need:

  • College education - desirable
  • Knowledge of English language
  • Excellent written and oral communications skills
  • Very pronounced sales skills and highly motivated person
  • Minimum three years of experience in Telesales/Outbound Contact Center with at least two years in the supervisory or team leader role
  • Minimum three years of banking experience
  • Business correspondence and communication
  • Computer skills

You will enjoy:

  • Working for the first fully mobile and online Bank with innovative approach to business
  • Dynamic and friendly work environment
  • Opportunity for professional and personal development
  • Great benefits and possibility of achieving competitive bonuses
  • The job includes working from home and working from the Mobi Bank office

If you are the person for us – sign up now and become part of our sales team!

    Mobi Banka a.d.

    O nama Mobi Banka, deo PPF grupe, jedna je od najbrže rastućih mobilnih i onlajn banaka u regionu. Za samo pet godina poslovanja približila se broju od 500.000 klijenata. Prateći ovaj dinamičan rast, strateško opredeljenje Banke je razvoj inovativnih digitalnih proizvoda, uz sinergiju telekomunikacionih i bankarskih rešenja, koji će biti dostupni korisnicima prvenstveno kroz mobilno i onlajn bankarstvo. Od samog početka 2014. godine, cilj Mobi Banke, tada Telenor banke, bio je da potpuno…

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