We are looking for a Technical Documentation Writer to join our team and collaborate with engineering and technical staff to prepare technical and end-user documentation for software.
Additionally, we expect the candidate to develop and promote the adoption of documentation templates for the system, database, and program information.
If you’re familiar with technical writing and keen on expanding your knowledge, we’d like to meet you.
Responsibilities
- Prepare, review and maintain technical documents.
- Create help file for our useebase
- Write, format, edit, review, and proof procedural, technical information and technical specifications for technical and non-technical users
- Analyze and collect technical and product information from various sources to document new or changing product functionality.
- Assist in planning and tracking documentation work.
- Maintain a library of application documentation, cataloguing it for internal and/or external use.
Requirements
- Excellent writing and editing skills in English
- Bachelor's Degree, preferably, (but not mandatory) in a technical field such as computer science
- Excellent communication skills
- The ability to read some programming code is a plus
- Experience doing research using multiple sources
- Ability to meet deadlines
SyncSpider
SyncSpider is an iPaas solution with a focus on eCommerce integrations. It offers highly customizable automation and out-of-the-box workflows. It allows users to connect all eCommerce tools, automate multi-channel sales, and keep inventory in sync without writing one single line of code by themselves. In September 2016, after more than 10 years of serving retailers as an agency, the founders and managing directors of SyncSpider GmbH, Norbert Strappler and Michael Lang decided to build a product…