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TeleSign is a communications platform-as-a-service (CPaaS) company, founded on security.

Trusted by the world’s leading websites and mobile applications, our suite of easy-to-integrate APIs and SDKs uniquely combines data intelligence with messaging communications to enable businesses to more effectively engage customers, keep accounts secure and prevent fraud.

Product Manager will identify, define and validate requirements arising within the market by working with internal stakeholders, gathering feedback from current and potential customers. He/she will understand the business objectives of the product and the customers’ needs and demands and communicate the requirements to the engineering and ops teams owning the backlog of a specific team.


Technical Product Manager

Position in Belgrade

Essential Functions

  • Classify business needs as being improvements, new features or potential new products within the context of the product line and overall product strategy
  • Ensure needs of internal stakeholders (Engineering, Routing, Operations, Finance) are captured in product requirements
  • Identify and communicate the priority of requirements with Engineering and manage expectations with business stakeholders 
  • Create, review and edit product specifications, documentation, user stories, mockups to communicate the business value on work proposed for the development teams
  • Manage product versioning, client and stakeholder communications and other go-to-market considerations
  • Perform all Product Owner duties
  • Assists Business Product Manager (Business Owner) in performing Business Product Manager duties
  • Ensures internal training sessions for their product portfolio is performed
  • Anticipate problems in the software development lifecycle and work to resolve them
  • Help ensure delivery of projects following engineering best practices

Essential Requirements  

  • Strong communication, leadership, conflict resolution and presentation skills
  • Self-organized, with a proactive approach and able to multitask
  • Very strong analytical, critical thinking and problem-solving skills
  • Experience managing software projects delivered to customers as SaaS
  • Knowledge of mobile communications, mobile telecommunications architecture and mobile messaging as well as related protocols like SMPP, SS7/MAP, etc.
  • Use of common issue / task tracking tools (e.g. JIRA).
  • Experience using Scrum or other agile methodologies
  • Ability to work in a small company environment and interface with large Enterprise customers
  • Result oriented with strong organizational, planning skills and proactive approach
  • Adaptability, ability to perform under pressure in a deadline driven environment
  • The passion and drive to deliver an exceptional level of achievement
  • 2+ years experience in software development
  • 3+ years experience in program/project management
  • University degree in Computer Science, Engineering or equivalent experience
  • Fluent in English, verbal and written

Preferred Qualifications

  • Experience with API design (HTTP REST, JSON, etc) and web user interfaces (creating mockups)
  • Proven track record of success and delivering high quality, high scale SaaS products

We are offering

  • Development opportunities.
  • Challenging but also very friendly and fun working environment.
  • Good compensation package - Competitive € salary plus attractive benefits. 
  • And much, much more…

Join our team, send your application in English language electronically.
Only short listed candidates will be contacted.
All applications will be handled with absolute confidentiality.

Deadline for applications: 15.12.2018.

Apply here

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