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VIP Customer Support Specialist

Citrus Systems



ugovor puno radno vreme


Citrus Systems is a rapidly growing company, which specializes in product development for online game platforms and e-commerce. We are looking for highly motivated and driven specialists who deliver results and are willing to share their expertise with the team of like-minded people.

Citrus Systems values your ambition and your desire for further personal and professional growth. We offer great opportunities for advancement of your career and professional growth for both experienced IT specialists and fresh university graduates. We provide comfortable working conditions and friendly atmosphere, which facilitate the achievement of goals and brings satisfaction and joy to our team.

We are looking for a:

VIP Customer Support Specialist


Essential duties:

  • Consulting clients on all matters relating to the activities of the company, services, orders, processes
  • Establishing a close and trusting relationships with key clients
  • Correspondence with key clients in instant messengers
  • Covering the needs of clients and maintaining their loyalty
  • Perfect knowledge of company rules and internal processes
  • Willingness to respond to emergency problems after working hours

Desired skills and experience:

  • Competent written and oral speech
  • Good negotiation skills
  • Stress tolerance and ability to resolve conflict situations leaving the client with positive emotion
  • Good knowledge of English language is a must
  • Be able to think "strategically" and anticipate the desires and needs of key customers

What we offer:

  • Working in international team
  • Professional growth and improvement
  • Competitive salary and conditions
  • Permanent employment

Deadline for applications: 17.07.2019.


We are an IT company occupying a remarkable place in marketing, gaming and financial segments of the iGaming industry. Our products are successfully implemented in European, African and Latin American markets. Ever since we first started, we have been driven to find the best solutions in everything we do. At the same time, we have been creating strong connections all over the world which has helped us to establish our presence in the industry. We strive for fun, elegance, and efficiency in everything…

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