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Warranty Clerk and Spare Parts Sales Advisor for Porsche

Porsche Inter Auto S d.o.o.

Beograd

19.08.2022.

ugovor puno radno vreme

You are looking for inspiring work environment, premium brand and excellent employer? Apply now!

Porsche Centar Beograd is looking for a

Warranty Clerk and Spare Parts Sales Advisor for Porsche

Aim of the function: 

  • Responsible for a proactive customer acquisition and highest satisfaction
  • Quick and smooth warranty and goodwill claim processing 
  • Responsible for safeguarding replaced or damaged parts during the warranty process up to the point of scrapping and documentation
  • Responsible for Warranty Audit preparation and warehouse stocktaking 
  • Responsible for safeguarding the financial interests of the manufacturer and Porsche Center Belgrade

Your main tasks: 

  • Responsibility to act in accordance with the “Warranty Manual” for Porsche and to provide the best possible customer experience
  • Manage, evaluate, and document warranty & goodwill claims
  • Plan, sell and promote services, spare parts, Porsche Design Selection and equipment products
  • Identify customers with open/expiring recall/workshop action & warranties 
  • Reporting internally and to the Importer

You bring with you:

Professionally: 

  • Automotive mechatronics High School Degree or Mechanic/Traffic Management High School Degree
  • Basic knowledge of automotive technical engineering 
  • Preferably more than one year of experience in automotive industry 
  • Ability to communicate in English (both verbal and written communication) – required for further development and participation in Porsche Academy trainings
  • PC proficiency (MS Windows, MS Office)

Personally: 

  • Rule consistent behavior guided by the company code of conduct 
  • Honesty and demonstration of a high level of morality in daily work situations (e.g. during sales and service process) while setting priority on customer and colleague safety
  • Excellent communication and presentation skills 
  • Team oriented personality
  • Problem-solving oriented, result driven and absolute customer-oriented mindset 
  • Responsibility & reliability
  • Determination to further professional development and trainings
  • Driving license (B category)

 Applications should be sent electronically.

    Porsche Inter Auto S d.o.o.

    • Srbija, Beograd, Zrenjaninski put 11 11210 Beograd
    • PIB: 105884984
    • Matični broj: 20481943
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